UPDATE ON ROSCOMMON COUNTY COUNCIL SERVICES DURING COVID-19 PANDEMIC – 24th March 2020
Roscommon County Council continues to be open for business, delivering our services, notwithstanding in very unusual circumstances. While our offices remain open, in the interests of public health and to conduct our business in the safest manner possible, we are encouraging members of the public to use our online services, telephone, email and post to engage with the Council. In the first instance please use the range of online services available on our newly launched ‘My Online Services’. This portal allows you to avail of a growing number of online services provided by Roscommon County Council. You can also track your requests and will receive email updates on your requests.
Our primary contact number is 090 66 37100 , email address email@example.com and our postal address is Roscommon County Council, Áras an Chontae, Roscommon Town F42 VR98. Information is also available on our website www.roscommoncoco.ie
These are very difficult times for everyone. Our priority in Roscommon County Council is to ensure that essential services are maintained and be available to support the HSE in any way we can. Clearly, we understand the difficulties facing a number of businesses at this time and their concerns will not be ignored by Roscommon County Council. We will continue to work with the ratepayers who are experiencing difficulties and we encourage those ratepayers to contact Roscommon County Council. We would ask ratepayers that can pay or part pay their commercial rates to continue doing so. We can be contacted at 090 6637210 or email firstname.lastname@example.org
The public are reminded that applications for motor tax renewals can be processed online at www.motortax.ie or sent by post to us for processing. We have limited counter services available, which may lead to delays in processing. Phone 090 663710 or email email@example.com with any queries.
While our services are operational, there may be a delay in processing some queries. We encourage the public not to call in person where possible but to phone 090 6637230 or email firstname.lastname@example.org
The Environment section continues to facilitate the submission of Environmental complaints and encourages the use of phone or email for submission of complaints. Photographs and location details are particularly useful in helping us to locate incidents that are reported. Every effort will be made to inspect incidents and take action where feasible within the resources available and also considering Health & Safety issues and advice relating to the spread of the Covid-19 virus. Contact email@example.com or phone 090 6637260
CIVIC AMENITY SITES:
All Civic Amenity sites are currently operational as normal in Roscommon, Ballaghaderreen, Castlerea and Boyle. Opening hours are Monday, Friday and Saturdays from 8.00am to 4.00pm. Customers are asked to observe ‘Social/Physical distancing’ advice and to co-operate with staff operating the sites.
LOCAL ENTERPRISE OFFICE (LEO):
Roscommon Local Enterprise Office (LEO) is ready to assist business to address the critical challenges presented by COVID-19 virus pandemic, and we want business owners to know that there are supports in place to further help them with the challenges they are suddenly facing. For further queries contact Roscommon Local Enterprise Office at 090 6626263 or email firstname.lastname@example.org. Full details on website at https://www.localenterprise.ie/Response
In adherence to the HSE advice our libraries, arts and cultural and leisure centers continue to be closed to the public, but our work continues behind the scenes. You can still get in touch if you would like to access some of the fantastic range of services like audio books, Britannica online, catalogue search and eMagazines. You can now access free eBooks and eAudiobooks through BorrowBox immediately by joining the library online. Visit http://www.librariesireland.ie/join to complete registration and set a PIN. The number of items available have been increased due to additional demand. Contact the Library at 090 66 37270 or email email@example.com
Currently all outdoor recreational facilities, remain open to the public with the exception of playgrounds. Closure of playgrounds throughout the county will protect the young against the spread of the virus. We ask parents to please adhere to the closure of the playgrounds and not to allow their children to play there.
Roscommon County Council urge the public, however, to observe social distancing and exercise caution when using facilities.
We are delighted that our Velocity Patchers are continuing to carry highly effective and efficient road repairs to ensure we maintain a high quality road network for our citizens. All of our roads crews continue to be deployed to general maintenance assignments that allow social distancing guidelines to be followed. The National Regional Roads Office continues to work on our major roads capital projects.
Our water services staff continue to ensure there is a quality water and wastewater service provided throughout the county on behalf of Irish Water. We are continuing with our water and wastewater testing and monitoring as normal. For updates on water services please see www.water.ie or phone 1850 278278.
Planning functions are operating as normal but customers are encouraged to post or email documentation to the Planning Department in preference to calling in person. Planning applications can be viewed online via our website. Planning can be contacted by phone at 090 6637175 or by email firstname.lastname@example.org
FIRE AND EMERGENCY SERVICES
The Fire Service based from Fire Stations at Roscommon, Ballaghaderreen, Boyle, Elphin & Strokestown continue to respond to emergency calls via the 999/112 system. Fire Safety Enquires can be made by email to email@example.com or firstname.lastname@example.org.
Roscommon Civil Defence enquires can be made by email to email@example.com
Building Control Services
Submission of Fire Safety Certificates and Disability Access Certificates will continue to be accepted by post. The Building Control Management System (BCMS) will remain available for the digital submission of Commencement Notices/ 7day notices and Compliance on Completion Certificates (CCC’s).Enquires for Building Control can be made by email to firstname.lastname@example.org (Compliance on Completion Certificates) or email@example.com (Commencement Notices) or firstname.lastname@example.org (Fire Safety Certs/ 7 day Notices/Regularisation Certs).
HERITAGE: The Táin March Festival which was scheduled for May 2020 has been cancelled. It is hoped that a revised schedule of events may be possible in the Autumn.
The monthly Plenary meeting scheduled for 23rd March has been rescheduled to take place on Monday 30th March 2020 but this is subject to review. All other meetings scheduled to take place during this period (up to 29th March) have also been postponed including Municipal District and Strategic Policy Committee meetings.
We would strongly advise the public to follow the guidance issued by our health professionals in relation to COVID-19. In addition, we would encourage the public to watch out for each other particularly the vulnerable in our society.